STORE POLICY
Privacy & Safety
We prioritize your privacy and security. To ensure the safety of your financial information, we utilize trusted third-party banking services for verification. We collect only the data necessary for order processing and enhancing our services.
Refund & Exchanges
We appreciate your understanding that, due to hygiene and safety reasons, we cannot accept any refunds or exchanges for our products. Your satisfaction is important to us, and we strive to provide the best quality items and services to ensure you are pleased with your purchase.
How to use
1. Choose your burner: You can use a traditional bukhoor burner or electric incense burner.
2. If you are using a traditional bukhoor burner, light the charcoal until its glowing red and covered with ash. Please be cautious with the flame.
3. Once the charcoal is ready, place a piece of oud on top of it. If you are using an electric burner simply, simply add the oud piece to the dish.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments